Lifecycle
- Obsolete Date 31-12-2099
Overview
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.
Features
Provides access to HPE technical resources for problem resolution
May contribute to improved system performance and reduced downtime
Allows your IT resources to stay focused on their core tasks and priorities
Compatible products
Documents
- HPE Best Practices – For Optimal Hardware Performance
- HPE Multivendor Support Service – The Power of One service overview
- HPE Partner Branded Support data sheet
- NA GSD Cyber Security Services, data sheet
- HPE Functional Equivalent (FE) Parts – the right choice if the part you need has gone EOL infographic
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- HPE GreenLake delivers VMware cloud foundation and HPE Synergy service brief
- HPE Foundation Care Exchange Service data sheet – US English
- HPE Service Credits Menu technical white paper
- HPE Partner Branded Support data sheet
- HPE Composable Fabric Deployment and Integration Service for Composable Rack data sheet
- HPE Service Credits data sheet
- Shift to Digital Transforms Construction Management at Interoc case study
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